FAQ

How do I put in a support check or check the status?
Creating a new support ticket: Go to https://fidesexchange.freshdesk.com/support/home and select (New Support Ticket), right under the search term entry. ...
Wed, 16 Oct, 2019 at 6:31 AM
What is cryptocurrency?
A cryptocurrency is a digital medium of exchange that uses strong cryptography to ensure transactions control the creation of additional units and verify th...
Tue, 5 Nov, 2019 at 8:32 PM
What is KYC?
It is a more accurate verification of your account.  When you first register, the account is considered a non-verified account and withdrawal limits are in ...
Tue, 5 Nov, 2019 at 8:32 PM
Who are the people behind Fides Exchange?
We were shareholders and user of Cryptopia.  As a result, we were brought together in a common goal: start an exchange that has corporate governance and is ...
Wed, 24 Jun, 2020 at 1:09 PM